Extra outstanding service exceeded all expectations
I wish to express our gratitude to all in Emerald Travel, in particular Chris. My father-in-law passed away earlier this week, we received a call around 6:30pm telling us that he was in his last few days, my husband called Chris (after hours), enquiring as to the earliest possible flight available. Within three hours my husband was being rushed through airport security and ready to board a flight to Ireland. We have always used Emerald Travel for our travelling needs, however, this extra outstanding service exceeded all expectations and must be called out.
- M & S Fitzgerald